Frequently Asked Questions

Have Questions?
Find answers to commonly asked questions about our services and offerings.
How do I make a reservation with Arkansas Car Rental?
Making a reservation is simple and convenient through our online platform. Visit our website, where you can browse the available vehicle options, select your rental period, and choose any additional services or packages that suit your travel needs. Once you've finalized your selection, follow the prompts to confirm your booking.
Should you require any assistance during the booking process, our customer service team is readily available to help guide you through each step, ensuring a smooth and hassle-free experience.
What types of vehicles can I rent?
We pride ourselves on offering a diverse fleet of vehicles to cater to a wide range of preferences and requirements. Our selection includes:
- Economy cars for budget-friendly travels
- Luxury models for those seeking a touch of elegance
- SUVs and minivans for family trips or group travel
- Trucks and utility vehicles for adventurous or off-road explorations
Each vehicle is meticulously maintained and thoroughly cleaned before and after each rental to ensure your comfort and safety.
Can I modify or cancel my booking?
We understand that travel plans can change, which is why we offer flexible options for modifying or canceling your reservation. You can easily adjust your booking details or cancel your reservation through our website. Please refer to our cancellation policy for information on any applicable fees and notice periods.
Are there any age restrictions for renting a car?
Yes, drivers must be at least 21 years old to rent a car from Arkansas Car Rental. Drivers under the age of 25 may be subject to a young driver surcharge. All renters must present a valid driver's license at the time of rental.
Do you offer insurance or protection plans?
For your peace of mind, we offer a variety of insurance and protection plans designed to cover potential damages or liabilities. Options include collision damage waiver, theft protection, and third-party liability insurance. Our team can help you select the right coverage based on your needs and travel plans.
Can I rent a car with a debit card?
Yes, we accept debit cards for rental bookings. However, please be aware that when using a debit card, an authorization hold will be placed on your account for the estimated cost of the rental plus a security deposit. This hold will be released upon the return of the vehicle, though it may take several days for your bank to process the release.
How can I extend my rental period?
If you need to extend your rental period, we recommend contacting us as soon as possible to ensure vehicle availability. Extensions are subject to vehicle availability and additional charges. You can request an extension through our website or by contacting our customer service team directly.
Do you provide roadside assistance?
Yes, we offer 24/7 roadside assistance for all rentals. This service covers a range of emergencies, including lockouts, flat tires, and mechanical breakdowns, ensuring you're never left stranded. Roadside assistance is included with some of our protection plans, or it can be added separately to your rental package.
Are there any restrictions on where I can take the rental car?
Our rental vehicles are meant to be enjoyed throughout Arkansas and surrounding areas. However, we do have some restrictions on cross-border travel, and certain vehicle types may have specific limitations. For detailed information on travel restrictions, please review our rental agreement or contact our customer service team.
How do I return my rental car?
Returning your rental car is a straightforward process. Simply bring the vehicle back to the designated return area at the location specified in your rental agreement. Ensure the car is returned on time, with a full tank of gas, and in the same condition it was in when rented. Our staff will inspect the vehicle and finalize your rental return promptly.